Cloud Infrastructure and operations Engineer

Job Description

Working Hour: US Shift Time: 6:00 PM IST to 3:00 AM IST

• Cloud operations team supports and configures Windows OS, and Linux OS and manages all data protection services.
• Support of OS and systems infrastructure for all new builds in AWS.
• OS release management - certification of new OS versions.
• ASG AMI security patching.
• Patch management.
• Coordination with EOC for SOP creation to resolve Level 1/2 tasks.
• Escalation of Incidents and Outages where OS and system issues are involved.
• Decommission of systems and environments.
• Security and Compliance: MAR, SOC2, and other audits.
• Linux Server security patching (AWS).
• Windows Server security patching (AWS).
• Disaster Recovery Server security patching.
• Windows and Linux Image patching (AMI).
• Server security configuration and management.
• Infrastructure software deployment.
• Administration account controls, password reset, and audit compliance.
• Infrastructure and systems management configuration.
• Linux entitlement report creation.
• Historical vulnerability reporting.
• Risk registry tracking, reporting, and closure.
• Vulnerability remediation including OS patches and MBS config compliance for ALL servers in AWS.
• Capacity and performance analysis and remediation.
• Data protection and backup - Work with vendors.
• L1 support – EOC.
• L2 support - India-based team, take direction from SMEs.

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