Overview
The world’s largest publisher of children’s books provides educational materials and engaging content to young learners globally.
INDUSTRY
SERVICES/PLATFORMS
Our client, the world’s largest publisher of children’s books, provides educational materials and engaging content to young learners globally. Their Salesforce Commerce Cloud e-commerce platform faced QA challenges that impacted software releases and market performance.
Friction Points
- Delayed Releases: Manual testing processes caused significant bottlenecks, delaying software updates and leading to revenue losses.
- Defect Leakage: Limited testing coverage allowed bugs to reach production, impacting user experience and trust.
Solution
- Automation Framework Implementation: A robust testing framework was introduced to ensure consistent testing across browsers and devices, minimizing human error.
- Extensive Test Automation: The team automated approximately 70% of test cases, including UI and API testing for seamless front-end and back-end integration.
- Comprehensive Testing Suite: Delivered a full suite covering unit, integration, and end-to-end testing, ensuring thorough validation.
- Support for Product Releases: Designed specialized test suites for both minor and major product updates, enabling faster go-to-market times.
- API Testing with Mocks: Used JUnit to mock third-party services, streamlining testing in a controlled environment.
Impact
- 70% Automated Test Cases: Achieved extensive front-end and API test coverage.
- 60% Faster Release Cycles: Reduced regression cycles for quicker product launches.
- 25% Cost Reduction: Lowered testing expenses by implementing automation.