Generative AI Services

Generative AI services, concept to production

Generative AI consulting, custom generative AI development and implementation — built on GPT, Claude, Gemini, Llama and Mistral, with retrieval, guardrails and evaluation for the enterprise.

350+
Data & AI specialists
5+
Foundation model families
Weeks
To a working GenAI PoC

Quick answerGenerative AI services are the consulting, development and implementation capabilities used to build production applications on large language models and other foundation models. Relevance Lab covers GenAI consulting (use cases, feasibility, ROI), custom generative AI development (prompting, RAG, fine-tuning, agents, guardrails, evaluation) and implementation (deployment, integration and adoption) — model-agnostic across GPT, Claude, Gemini, Llama and Mistral.

Capabilities

What a generative AI build actually involves

Retrieval-augmented generation

Grounding answers in your documents, data and systems of record, with citations and permission-aware retrieval.

Fine-tuning & adapters

Where style, format, latency or task accuracy justifies it — usually alongside retrieval, not instead of it.

Agents & tool use

Multi-step workflows that call your systems, with typed tools, approvals and step-level tracing.

Guardrails & evaluation

Content filtering, hallucination and bias testing, and a versioned evaluation set run on every change.

Assistant & copilot UX

Streaming, sources, confidence, correction and safe defaults for anything the model can do.

LLMOps

Prompt and model versioning, monitoring of quality, latency and spend, and alerting wired to ownership.

Foundation models

Model-agnostic by design

We help you choose per use case — and keep the architecture portable so you are never locked in.

GPT & OpenAI

Custom GPTs, Assistants API, function calling and fine-tuning.

Claude & Anthropic

Long-context reasoning, careful instruction-following and tool use.

Google Gemini

Multimodal builds and Vertex AI integration.

Meta Llama

Open-weight deployments where cost, control or residency matter.

Mistral

Efficient open models for latency- and cost-sensitive workloads.

Open-source & private

Self-hosted models for security- and compliance-driven enterprises.

How we deliver

From first use case to GenAI in production

Frame

Pick the use case, define success, and confirm data and feasibility.

Prototype

A working PoC on real data in a few weeks — accuracy, cost and integration view.

Build

Production engineering — retrieval, prompts, agents, guardrails, evaluation, UX.

Integrate

Wire into enterprise systems, identity and workflows within your security boundary.

Operate

Monitor quality, safety and spend; feed real usage back into evaluation.

Why Relevance Lab

A generative AI partner built for the enterprise

AWS-native delivery

Generative AI on Amazon Bedrock, model work on SageMaker, GPU infrastructure at scale.

Platforms, not just people

RLCatalyst for AI operations and Spectra for data analytics accelerate build and run.

Strategy through to run

One partner from GenAI consulting and roadmap to build, integration and managed operations.

Responsible AI by default

Privacy controls, evaluation, bias and hallucination testing, audit logging and human oversight.

Evaluation-first

Every solution ships with a versioned evaluation harness, not a demo and a hope.

Enterprise scale

350+ Data & AI specialists and 150+ delivered projects across regulated industries.

Industries

Generative AI, tuned by industry

The same core services, adapted to the data, risk and compliance constraints of your sector.

Financial services

Document AI, risk and fraud models, and governed copilots that meet audit and compliance needs.

Healthcare & life sciences

Clinical and research assistants, knowledge retrieval and automation with data governance built in.

Retail & consumer

Personalization, demand forecasting, and customer and associate assistants across channels.

Manufacturing & supply chain

Predictive maintenance, quality vision, and agentic workflows for planning and operations.

Public sector

Secure, private-LLM deployments for citizen services, case work and knowledge access.

Technology & ISVs

Embed generative AI features, agents and RAG into your product with a partner who ships.

350+
Data & AI specialists
150+
Data & AI projects delivered
170+
Certified engineers
30‑60‑90
Day roadmap to your first AI use case
Alliances & partners
  • AWS
  • DataStax
  • Salesforce
  • Snowflake
Cross-cutting practice

Scaling this across the enterprise?

Our Enterprise AI Services practice brings generative AI, agents and LLMs to production at scale — with the governance, platform and operating model to keep them reliable, compliant and cost-controlled.

Explore Enterprise AI Services
FAQ

Generative AI Services: frequently asked questions

Generative AI services are the consulting, development and implementation capabilities used to build applications on large language models and other foundation models. Relevance Lab covers generative AI consulting (use cases, feasibility, ROI), custom generative AI development (prompting, RAG, fine-tuning, agents, guardrails, evaluation) and implementation (deployment, integration, rollout and adoption).

We are model-agnostic: GPT and OpenAI, Claude and Anthropic, Google Gemini, Meta Llama, Mistral, and open-source or self-hosted models. We help you choose per use case based on quality, latency, cost, data residency and control, and keep the architecture portable so you are not locked to one provider.

Generative AI consulting is the strategy and design work — identifying high-value use cases, assessing data and platform readiness, and sizing ROI and risk. Generative AI development is the build — engineering the GenAI application, retrieval and prompt pipelines, evaluation harness and integrations. Most programs run consulting first, then move into development and implementation.

A GenAI proof of concept validates one use case against real data in a few weeks — a working prototype, an evaluation of accuracy and cost, a view of the integration and guardrails needed, and a recommendation on whether and how to scale to production.

Every build includes retrieval grounding where relevant, prompt and output evaluation, hallucination and bias testing, guardrails and content filtering, human-in-the-loop review for high-impact actions, and monitoring of quality, latency and spend after go-live.

Yes. We have dedicated ChatGPT & OpenAI Development and Claude & Anthropic Development services for build work on those platforms, and separate OpenAI and Claude Integration services for connecting them into your existing systems.

Content last reviewed: September 2026

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Tell us where you are on your AI journey — a use case, a proof of concept, or a platform decision — and an AI consultant will come back with next steps and a rough shape for the engagement.