ChatGPT & OpenAI Development

Custom GPT & OpenAI API development

ChatGPT development services for the enterprise — custom GPTs and assistants, OpenAI API and Assistants integration, function calling, RAG and fine-tuning, hardened for production.

Custom GPTs
Assistants & copilots
Tool use
Function calling into your systems
Azure
OpenAI Service supported

Quick answerChatGPT development services build custom applications on OpenAI’s models and APIs — custom GPTs, ChatGPT-style assistants and copilots, retrieval-augmented answering over your content, function and tool calling into your systems, fine-tuning, evaluation and production hardening. This service owns the build intent; connecting OpenAI into your existing stack is covered by our OpenAI & ChatGPT Integration service.

Scope of work

What ChatGPT & OpenAI development covers

Custom GPTs & assistants

Purpose-built assistants and copilots with the right instructions, tools and guardrails.

OpenAI API & Assistants API

Responses / Assistants APIs, structured outputs and streaming, wired into your product.

Function & tool calling

Typed tools that let the model act in your systems safely, with approval for high-impact steps.

Retrieval-augmented answering

Grounding on your documents and data, with citations and permission-aware retrieval.

Cost & latency optimisation

Model routing, prompt and response caching, context management, batching and streaming.

Evaluation & hardening

Prompt-injection and jailbreak defence, evaluation suite, and monitoring after go-live.

Build vs connect

Development or integration — which do you need?

ChatGPT & OpenAI development compared with OpenAI integration
You want to…Development (this page)Integration
Create a new assistant or custom GPTYes
Design the RAG, tools and evaluationYes
Connect OpenAI into Salesforce / ServiceNow / M365Yes
Push AI output back into systems of recordYes
Both, on one engagementCommon — we do them togetherCommon
How we deliver

From prompt to production

Prototype

A working assistant on real data and tools in a few weeks.

Harden

Injection defence, evaluation harness, error handling, security review.

Integrate

Into your product or platform, with identity and audit.

Release

Environments, CI/CD, observability and a supported go-live.

Tune

Quality, latency and cost improved against real usage.

Why Relevance Lab

OpenAI development, delivered for the enterprise

Enterprise data terms

Enterprise API terms with no training on your data; Azure OpenAI where tenancy is required.

Evaluation-first

Every assistant ships with a versioned evaluation harness.

Same team, integration too

The engineers who build the assistant can also connect it into your systems.

Cost discipline

Cost-per-request and cost-per-user tracked from day one.

Responsible AI

Guardrails, human-in-the-loop and audit logging as standard.

You own it

Your code and configuration, in your repositories and environment.

350+
Data & AI specialists
150+
Data & AI projects delivered
170+
Certified engineers
30‑60‑90
Day roadmap to your first AI use case
Alliances & partners
  • AWS
  • DataStax
  • Salesforce
  • Snowflake
Related services

Also available for OpenAI

Connect OpenAI into your enterprise stack with OpenAI & ChatGPT Integration Services, or add dedicated OpenAI engineers to your team with Hire ChatGPT & OpenAI Developers.

OpenAI & ChatGPT Integration Services
FAQ

ChatGPT & OpenAI Development Services: frequently asked questions

ChatGPT development services build custom applications on OpenAI's models and APIs — custom GPTs, ChatGPT-style assistants and copilots, retrieval-augmented answering over your content, function/tool calling into your systems, fine-tuning, evaluation and production hardening.

Development is building the application and its logic on OpenAI models — the assistant, the RAG pipeline, the tools and the evaluation. Integration is connecting OpenAI (or an existing ChatGPT-based app) into your CRM, ERP, data warehouse and workflows. We offer both, as separate services, and they are frequently done together.

Custom GPTs and assistants are grounded in your data primarily through retrieval (RAG) and tools rather than training, which keeps answers current and auditable. Where a consistent format, lower cost at scale or specific task performance is needed, we add fine-tuning on top.

Yes — we build with the Responses/Assistants APIs, structured outputs and function/tool calling to let the model take actions in your systems safely, with schema validation, guardrails and human approval for high-impact steps.

Model routing (using smaller models where they suffice), prompt and response caching, context-window management, batching, and streaming — plus monitoring of cost-per-request and cost-per-user so spend scales predictably with usage.

Content last reviewed: September 2026

Cross-cutting practice

Scaling this across the enterprise?

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Building on ChatGPT or the OpenAI API?

Tell us what you want the assistant to do and we will come back with a proof-of-concept plan and timeline.

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Talk to an AI specialist

Tell us where you are on your AI journey — a use case, a proof of concept, or a platform decision — and an AI consultant will come back with next steps and a rough shape for the engagement.