GCC capability · IT & Data Security

IT Infrastructure Services & Data Security for Your GCC

Enterprise-grade IT infrastructure, network and endpoint security, data protection and 24/7 support, set up and run to ISO 27001-aligned standards.

Talk to a GCC expertWhat's included
  • ISO 27001 certified
  • ISO 9001 certified
  • AWS Advanced Tier Partner

Quick answerGCC IT infrastructure services and data security cover the infrastructure, networks, devices, data protection controls and support a Global Capability Center (GCC), also called a captive center, needs to work securely with its parent company. Relevance Lab sets up and runs IT end to end with 24/7 support and controls aligned to ISO 27001, the information security standard Relevance Lab is certified against.

We build and run GCCs in the Tier 1 hubs of Mumbai, Pune, Gurgaon, Noida, Hyderabad, Chennai, Bangalore, Ahmedabad and Kolkata, and in the Tier 2 city of Gandhinagar.

Why it matters

Why IT infrastructure services and data security matter for a GCC

A GCC works with the parent company's most valuable assets: source code, customer data, financial systems and intellectual property. Headquarters and regulators need confidence that the center is at least as secure as the rest of the organization.

That means secure connectivity, managed devices, strong identity and access management, data loss prevention and an incident response capability, all documented and auditable. It also means IT that simply works, so engineers aren't waiting on laptops or access.

Relevance Lab is ISO 27001 and ISO 9001 certified. We set up and run your GCC's IT and security to the same standards, and integrate with your global security policies and tools.

What's included

IT infrastructure services: what's included

Delivered for your GCC or captive center as a managed service.

IT setup scope

Networks, connectivity, devices, collaboration tools and service desk, ready before day one.

Network & endpoint security

Firewalls, segmentation, managed and encrypted endpoints, and secure remote access.

Data protection

Data loss prevention, encryption, backup and access controls for sensitive data.

ISO 9001 / ISO 27001

Processes and controls aligned to the standards Relevance Lab is certified against.

Monitoring & response

Security monitoring, vulnerability management and incident response.

24/7 support model

Service desk and on-site support with agreed response times.

How it works

How it works

  1. 01
    Step 1

    Assess

    Your security policies, data classes and integration needs.

  2. 02
    Step 2

    Design

    Architecture, controls and support model agreed with your CISO.

  3. 03
    Step 3

    Build

    Infrastructure, devices and tools provisioned and tested.

  4. 04
    Step 4

    Run

    24/7 support, monitoring and regular control reviews.

Available in these engagement models

Get IT & Data Security as part of an engagement model

Launch

GCC as a Service

A ready-to-run GCC in India: talent, workspace, operations and delivery from one partner.

Explore the model Run

Managed GCC

You own the center; we run AI, cloud, DevOps, data and security functions to SLAs.

Explore the model Expand

GCC Scale Up

Expand your GCC with new talent, technology and centers of excellence.

Explore the model
Regulated data?

Need DPDP, GDPR, HIPAA or SOC 2 alignment?

Our Regulatory Compliance capability covers data protection regulation and audit readiness on top of the security foundation.

Explore Regulatory Compliance
Proof point

In practice

Healthcare & Life SciencesGCC TransformationCaptive center

Modernizing regulated cloud and data work for a healthcare and life sciences leader

Regulated cloud, data and automation work delivered from India for a global healthcare and life sciences enterprise.

GCCs for Healthcare & Life Sciences

Challenge

Move capability-center work up the value chain into cloud, data and automation while staying inside GxP and privacy controls.

Approach

Relevance Lab redesigned delivery around platforms and automation, and brought cloud and data engineering skills into the existing operating model.

Outcome

A capability center trusted with higher-value engineering work, with compliance built into delivery rather than checked afterwards.

See all GCC case studies

Related capabilities

Often combined with

Regulatory Compliance

Data protection, industry regulation and audit readiness for regulated industries.

Learn more

Real Estate & Workspace

Ready offices to dedicated campuses in India's top tech cities, found, fitted out and run.

Learn more

Legal & Compliance

Entity incorporation, registrations, labour law and ongoing corporate compliance in India.

Learn more
Locations

Where we build GCCs: Tier 1 and Tier 2 cities across India

We set up and run GCCs in nine Tier 1 hubs and the fast-growing Tier 2 city of Gandhinagar, so you can balance talent depth, cost and business continuity.

  • Tier 1MumbaiIndia's financial capital, with depth in banking and financial services talent.
  • Tier 1PuneDeep engineering, product and automotive technology talent.
  • Tier 1GurgaonDelhi NCR's corporate hub, with deep technology and business services talent.
  • Tier 1NoidaDelhi NCR's large IT and technology services cluster, at competitive cost.
  • Tier 1HyderabadOne of India's fastest-growing GCC hubs, with strong engineering and data talent.
  • Tier 1ChennaiStrong in SaaS, financial services technology and engineering.
  • Tier 1BangaloreIndia's largest technology talent pool and its most established GCC hub.
  • Tier 1AhmedabadGujarat's commercial hub, with a growing technology talent base at competitive cost.
  • Tier 1KolkataEastern India's largest talent market, with a large graduate pool at lower cost.
  • Tier 2GandhinagarHome to GIFT City, India's international financial services center.
FAQ

Frequently asked questions

Straight answers about GCC IT & Data Security. Can't see your question?

Ask a GCC expert

A GCC needs secure connectivity to headquarters, managed devices, collaboration tools, identity and access management, data protection controls, a service desk and security monitoring, all integrated with the parent company's policies.

Yes. Relevance Lab is ISO 27001 and ISO 9001 certified, and we set up and run GCC IT and security to the same standards.

Yes. We design the GCC's security architecture with your CISO and integrate with your existing identity, endpoint and monitoring tools wherever required.

Yes. The support model includes a service desk and on-site support with agreed response times, plus around-the-clock monitoring.

A secure offshore development center or GCC combines ISO 27001-aligned controls, encrypted endpoints, segregated networks and continuous monitoring. Our GCC data security model applies ISO 27001 for GCCs as standard, and adds SOC 2 for GCCs where your clients need that assurance.

IT & Data Security covers the technical infrastructure and security controls. Regulatory Compliance covers data protection and industry regulations such as DPDP, GDPR, HIPAA, SOX and SOC 2, and audit readiness.

Content last reviewed: October 2026

Make your GCC as secure as headquarters

Talk to us about your security requirements and IT setup timeline.

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Get started

Talk to a GCC expert

Tell us where you are with your Global Capability Center (planning, launching, running or transforming) and a GCC specialist will come back with next steps.

  1. A GCC specialist reviews your goals and context.
  2. We set up a call to talk through location, model, cost and timeline.
  3. You get a recommended approach and next steps for your GCC.