GCC capability · Regulatory Compliance

GCC Regulatory Compliance and Audit Readiness

Meet data protection and industry regulations (DPDP, GDPR, HIPAA, SOX, SOC 2) with controls, monitoring and audit support built into how your GCC works.

Talk to a GCC expertWhat's included
  • ISO 27001 certified
  • ISO 9001 certified
  • AWS Advanced Tier Partner

Quick answerGCC regulatory compliance makes sure a Global Capability Center (GCC), also called a captive center, meets the data protection and industry regulations that apply to the parent company's data and processes, such as India's DPDP Act, GDPR, HIPAA, SOX and SOC 2. It covers controls, continuous monitoring and audit support. Entity and labour law are covered separately under Legal & Compliance.

We build and run GCCs in the Tier 1 hubs of Mumbai, Pune, Gurgaon, Noida, Hyderabad, Chennai, Bangalore, Ahmedabad and Kolkata, and in the Tier 2 city of Gandhinagar.

Why it matters

Why GCC regulatory compliance matters

A GCC often handles regulated data: customer personal data, health information or financial records. The regulations that govern that data follow it to India, and auditors and regulators expect the same controls offshore as at headquarters.

India's Digital Personal Data Protection (DPDP) Act adds local obligations on top of global regimes such as GDPR and HIPAA. Clients in regulated industries also expect SOC 2-style assurance from their offshore teams.

Relevance Lab builds compliance into how the GCC works (controls, monitoring and evidence) so audits become routine instead of a scramble.

What's included

GCC regulatory compliance: what's included

Delivered for your GCC or captive center as a managed service.

Regulations covered

DPDP, GDPR, HIPAA, SOX and SOC 2, mapped to the data and processes your GCC handles.

Monitoring & audit support

Continuous control monitoring, evidence collection and support during audits.

Industry-specific controls

Controls tailored to insurance, financial services, healthcare and life sciences.

How it works

How it works

  1. 01
    Step 1

    Map

    Which regulations apply to which data and processes.

  2. 02
    Step 2

    Control

    Design and implement controls with your compliance team.

  3. 03
    Step 3

    Monitor

    Continuous monitoring and evidence collection.

  4. 04
    Step 4

    Audit

    Audit preparation, support and remediation.

Available in these engagement models

Get Regulatory Compliance as part of an engagement model

Launch

GCC as a Service

A ready-to-run GCC in India: talent, workspace, operations and delivery from one partner.

Explore the model Run

Managed GCC

You own the center; we run AI, cloud, DevOps, data and security functions to SLAs.

Explore the model Expand

GCC Scale Up

Expand your GCC with new talent, technology and centers of excellence.

Explore the model
Avoid overlap

Regulatory Compliance vs Legal & Compliance

Scope of Regulatory Compliance compared with Legal & Compliance
Regulatory Compliance (this page)Legal & Compliance
FocusData protection and industry regulationLegal entity and labour law
ExamplesDPDP, GDPR, HIPAA, SOX, SOC 2Incorporation, registrations, labour codes
OutcomeAudit-ready GCCEntity in good standing
Proof point

In practice

Healthcare & Life SciencesGCC TransformationCaptive center

Modernizing regulated cloud and data work for a healthcare and life sciences leader

Regulated cloud, data and automation work delivered from India for a global healthcare and life sciences enterprise.

GCCs for Healthcare & Life Sciences

Challenge

Move capability-center work up the value chain into cloud, data and automation while staying inside GxP and privacy controls.

Approach

Relevance Lab redesigned delivery around platforms and automation, and brought cloud and data engineering skills into the existing operating model.

Outcome

A capability center trusted with higher-value engineering work, with compliance built into delivery rather than checked afterwards.

See all GCC case studies

Related capabilities

Often combined with

Legal & Compliance

Entity incorporation, registrations, labour law and ongoing corporate compliance in India.

Learn more

IT & Data Security

End-to-end IT setup, 24/7 support and ISO 27001-aligned security controls.

Learn more

Payroll Process & Compliance

Accurate, on-time payroll compliant with Indian labour and tax law.

Learn more
Locations

Where we build GCCs: Tier 1 and Tier 2 cities across India

We set up and run GCCs in nine Tier 1 hubs and the fast-growing Tier 2 city of Gandhinagar, so you can balance talent depth, cost and business continuity.

  • Tier 1MumbaiIndia's financial capital, with depth in banking and financial services talent.
  • Tier 1PuneDeep engineering, product and automotive technology talent.
  • Tier 1GurgaonDelhi NCR's corporate hub, with deep technology and business services talent.
  • Tier 1NoidaDelhi NCR's large IT and technology services cluster, at competitive cost.
  • Tier 1HyderabadOne of India's fastest-growing GCC hubs, with strong engineering and data talent.
  • Tier 1ChennaiStrong in SaaS, financial services technology and engineering.
  • Tier 1BangaloreIndia's largest technology talent pool and its most established GCC hub.
  • Tier 1AhmedabadGujarat's commercial hub, with a growing technology talent base at competitive cost.
  • Tier 1KolkataEastern India's largest talent market, with a large graduate pool at lower cost.
  • Tier 2GandhinagarHome to GIFT City, India's international financial services center.
FAQ

Frequently asked questions

Straight answers about GCC Regulatory Compliance & Audit Readiness. Can't see your question?

Ask a GCC expert

It depends on the data and processes the center handles. Common examples are India's DPDP Act and GDPR for personal data, HIPAA for US health information, SOX for financial reporting controls, and SOC 2 for security assurance.

The Digital Personal Data Protection Act is India's data protection law. It sets obligations for how organizations collect, process and protect personal data, and applies alongside global regimes such as GDPR.

Yes. Our regulatory compliance services in India cover data protection compliance for GCCs under DPDP and GDPR, industry rules such as HIPAA and SOX, and SOC 2 for offshore teams, with continuous monitoring and audit support.

Yes. We help design controls, collect evidence continuously and support the audit itself, building on our ISO 27001-certified security practices.

Regulatory Compliance covers data protection and industry regulation. Legal & Compliance covers entity setup, corporate compliance and labour law.

Content last reviewed: October 2026

Make audits routine for your GCC

Tell us which regulations apply and we'll map the controls your GCC needs.

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Get started

Talk to a GCC expert

Tell us where you are with your Global Capability Center (planning, launching, running or transforming) and a GCC specialist will come back with next steps.

  1. A GCC specialist reviews your goals and context.
  2. We set up a call to talk through location, model, cost and timeline.
  3. You get a recommended approach and next steps for your GCC.