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GCC Readiness Assessment

Answer 10 quick questions about strategy, talent, technology, compliance and budget. Get a readiness score and the engagement model that fits you best, in about five minutes.

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  • 10 questions
  • About 5 minutes
  • Instant result

Quick answerA GCC readiness assessment checks whether a company is ready to set up or expand a Global Capability Center (GCC), also called a captive center, across five dimensions: strategy, talent, technology, compliance and budget. This free 10-question version gives you a readiness score and recommends the engagement model (GCC as a Service, Build-Operate-Transfer, Managed GCC, Transformation, Optimization, Scale Up or Mergers & Acquisitions) that fits your situation. It also works as a quick GCC maturity assessment for existing centers.

We build and run GCCs in the Tier 1 hubs of Mumbai, Pune, Gurgaon, Noida, Hyderabad, Chennai, Bangalore, Ahmedabad and Kolkata, and in the Tier 2 city of Gandhinagar.

Question 1 of 10 · Strategy

Where are you with a GCC today?

What we assess

What the GCC readiness assessment measures

Strategy

Clear goals, executive sponsorship and a defined scope for the center.

Talent

Which roles, how many, how fast, and who will lead the center.

Technology

Platforms, tooling, security and readiness for AI and automation.

Compliance

Data protection, industry regulation and entity requirements.

Budget

Funding model, expected savings and time to value.

Before you start

GCC setup checklist

The essentials to settle before you set up a Global Capability Center in India.

  • Business case and goals agreed with leadership
  • Executive sponsor at headquarters named
  • Scope: functions, roles and first-year headcount
  • City shortlist compared on talent and cost
  • Engagement model chosen (hosted, managed, own entity)
  • Entity structure decided, or deferred with GCC as a Service
  • Workspace option and fit-out plan
  • IT, security and data protection controls designed
  • Payroll, benefits and HR policies ready
  • Governance, KPIs and reporting cadence agreed

Want a full assessment?

Our GCC team runs a detailed readiness workshop with a cost model and roadmap.

Discuss your results
Locations

Where we build GCCs: Tier 1 and Tier 2 cities across India

We set up and run GCCs in nine Tier 1 hubs and the fast-growing Tier 2 city of Gandhinagar, so you can balance talent depth, cost and business continuity.

  • Tier 1MumbaiIndia's financial capital, with depth in banking and financial services talent.
  • Tier 1PuneDeep engineering, product and automotive technology talent.
  • Tier 1GurgaonDelhi NCR's corporate hub, with deep technology and business services talent.
  • Tier 1NoidaDelhi NCR's large IT and technology services cluster, at competitive cost.
  • Tier 1HyderabadOne of India's fastest-growing GCC hubs, with strong engineering and data talent.
  • Tier 1ChennaiStrong in SaaS, financial services technology and engineering.
  • Tier 1BangaloreIndia's largest technology talent pool and its most established GCC hub.
  • Tier 1AhmedabadGujarat's commercial hub, with a growing technology talent base at competitive cost.
  • Tier 1KolkataEastern India's largest talent market, with a large graduate pool at lower cost.
  • Tier 2GandhinagarHome to GIFT City, India's international financial services center.
FAQ

Frequently asked questions

Straight answers about GCC Readiness Assessment. Can't see your question?

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Look at five dimensions: a clear strategy and sponsor, a defined talent need, technology and security readiness, compliance requirements and a realistic budget. This assessment scores all five in about five minutes.

The main steps are: build the business case, choose a location and engagement model, set up an entity (or use GCC as a Service), find workspace, set up IT, security, HR and payroll, hire leadership and teams, and agree governance and KPIs.

Yes. The online assessment is free and gives an instant result. A detailed readiness workshop with our GCC team is available if you want a cost model and roadmap.

Your answers are used only to calculate your score in your browser. If you choose to send your results, a Relevance Lab GCC specialist will follow up to discuss them.

Content last reviewed: October 2026

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Discuss your results

Tell us where you are with your Global Capability Center (planning, launching, running or transforming) and a GCC specialist will come back with next steps.

  1. A GCC specialist reviews your goals and context.
  2. We set up a call to talk through location, model, cost and timeline.
  3. You get a recommended approach and next steps for your GCC.