GCC by industry · Healthcare & Life Sciences

Global Capability Centers for Healthcare & Life Sciences

Run clinical data management, regulated cloud, and R&D and commercial analytics from a GCC in India, with GxP and HIPAA controls built into delivery.

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Quick answerA GCC for healthcare and life sciences is a Global Capability Center (GCC), also called a captive center, that healthcare and life sciences companies use to scale clinical data management, regulated cloud operations, R&D analytics and commercial analytics, with GxP and HIPAA controls built in. Relevance Lab helps pharma, biotech, medtech and healthcare organizations launch, run and transform these GCCs.

We build and run GCCs in the Tier 1 hubs of Mumbai, Pune, Gurgaon, Noida, Hyderabad, Chennai, Bangalore, Ahmedabad and Kolkata, and in the Tier 2 city of Gandhinagar.

Why now

Why healthcare and life sciences companies are building GCCs

Life sciences R&D and commercial teams are becoming data and AI businesses. Clinical trials, real-world evidence, regulatory submissions and commercial insight all depend on data platforms and analytics that need specialist talent.

At the same time, regulated work must meet GxP, HIPAA and data-privacy requirements. A GCC gives these companies dedicated teams that understand both the science and the regulation, at the scale their pipelines need.

Use cases

GCC for healthcare and life sciences: use cases

Typical work healthcare and life sciences GCCs take on.

Clinical data

Clinical data pipelines, standards and quality for trials and submissions.

Regulated cloud (GxP, HIPAA)

Validated, compliant cloud environments and operations.

R&D analytics

AI and analytics for discovery, trial design and real-world evidence.

Commercial analytics

Field force, market access and patient insight analytics.

Compliance & security

Compliance and security for healthcare and life sciences

Regulated delivery, by design.

GxP-aligned processes and computer system validation support
HIPAA-aligned handling of protected health information
Data privacy aligned to GDPR and DPDP
ISO 27001-aligned information security
Validated, documented change control
Audit-ready evidence for regulators and quality teams

Regulated data in your GCC?

See how we keep GCCs audit-ready for data protection and industry regulation.

Regulatory Compliance

Recommended engagement models

The right model for healthcare and life sciences GCCs

Transform

GCC Transformation

Take a legacy GCC through modernization and AI adoption to scaling with AI.

Explore the model Run

Managed GCC

You own the center; we run AI, cloud, DevOps, data and security functions to SLAs.

Explore the model Launch

GCC as a Service

A ready-to-run GCC in India: talent, workspace, operations and delivery from one partner.

Explore the model

Case study

Healthcare & Life Sciences: a GCC in practice

Healthcare & Life SciencesGCC TransformationCaptive center

Modernizing regulated cloud and data work for a healthcare and life sciences leader

Regulated cloud, data and automation work delivered from India for a global healthcare and life sciences enterprise.

Challenge

Move capability-center work up the value chain into cloud, data and automation while staying inside GxP and privacy controls.

Approach

Relevance Lab redesigned delivery around platforms and automation, and brought cloud and data engineering skills into the existing operating model.

Outcome

A capability center trusted with higher-value engineering work, with compliance built into delivery rather than checked afterwards.

See all GCC case studies

Locations

Where we build GCCs: Tier 1 and Tier 2 cities across India

We set up and run GCCs in nine Tier 1 hubs and the fast-growing Tier 2 city of Gandhinagar, so you can balance talent depth, cost and business continuity.

Tier 1MumbaiIndia's financial capital, with depth in banking and financial services talent.
Tier 1PuneDeep engineering, product and automotive technology talent.
Tier 1GurgaonDelhi NCR's corporate hub, with deep technology and business services talent.
Tier 1NoidaDelhi NCR's large IT and technology services cluster, at competitive cost.
Tier 1HyderabadOne of India's fastest-growing GCC hubs, with strong engineering and data talent.
Tier 1ChennaiStrong in SaaS, financial services technology and engineering.
Tier 1BangaloreIndia's largest technology talent pool and its most established GCC hub.
Tier 1AhmedabadGujarat's commercial hub, with a growing technology talent base at competitive cost.
Tier 1KolkataEastern India's largest talent market, with a large graduate pool at lower cost.
Tier 2GandhinagarHome to GIFT City, India's international financial services center.

FAQ

Frequently asked questions

Straight answers about GCC for Healthcare & Life Sciences. Can't see your question?

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To scale data, analytics, AI and regulated cloud capability for R&D and commercial teams, with specialist talent that understands both the science and the regulation.

Yes. We build GCCs for life sciences companies and healthcare providers, including a GCC for pharma, biotech or medtech. A life sciences GCC in India typically runs clinical data, R&D analytics and regulated cloud work, while a healthcare Global Capability Center often focuses on data, platforms and operations.

Yes, when processes, validation and change control are designed for it. We build GxP-aligned processes and support computer system validation as part of delivery.

Through HIPAA-aligned handling of protected health information, privacy controls aligned to GDPR and DPDP, ISO 27001-aligned security and full audit trails.

Established centers often choose GCC Transformation to move into data and AI work; others add specialist depth through a Managed GCC.

Content last reviewed: October 2026

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Tell us where you are with your Global Capability Center (planning, launching, running or transforming) and a GCC specialist will come back with next steps.

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