Why Relevance Lab Is the Right GCC Consulting Partner
Most GCC enablers stop at desks, payroll and hiring. We bring engineering, platforms, AI and cost governance, so your center delivers value from the start.
- ISO 27001 certified
- ISO 9001 certified
- AWS Advanced Tier Partner
Quick answerRelevance Lab is an engineering-led, AI-first partner for GCC consulting and delivery: we plan, build and run Global Capability Centers (GCCs), also called captive centers. Beyond talent, workspace and compliance, we bring cloud, data, AI, product engineering, automation and quality engineering practices, our own platforms (RLCatalyst, ServiceOne and SPECTRA), and FinOps cost governance from day one, backed by ISO 9001 and ISO 27001 certification and AWS Advanced Tier partnership.
We build and run GCCs in the Tier 1 hubs of Mumbai, Pune, Gurgaon, Noida, Hyderabad, Chennai, Bangalore, Ahmedabad and Kolkata, and in the Tier 2 city of Gandhinagar.
GCC consulting backed by engineering depth
Your GCC can draw on established Relevance Lab practices from day one.
Cloud
Migration, platform engineering and cloud operations.
CloudData & AI
Data platforms, analytics, ML and GenAI.
Data & AIProduct Engineering
Build, modernize and run digital products.
Product EngineeringAutomation
Intelligent automation across IT and business processes.
AutomationQuality Engineering
Test automation and quality assurance at scale.
Quality EngineeringAI Services
AI consulting, GenAI, agents, LLM and RAG development.
AI ServicesOur own platforms, built into your GCC
RLCatalyst
AI operations platform for self-healing automation, monitoring and service management across your GCC's estate.
About RLCatalystServiceOne
Cloud service delivery platform that standardizes how your GCC provisions, governs and supports cloud workloads.
About ServiceOneSPECTRA
Data analytics platform that speeds up data ingestion, quality and reporting for data and analytics CoEs.
About SPECTRAAI Pods
Small, cross-functional AI teams that plug into your GCC to ship AI and GenAI use cases on a fixed cadence.
AI built into how your GCC works
AI Pods
Cross-functional AI teams that take use cases from idea to production on a fixed cadence, with MLOps and governance built in.
AI-driven Software Factory
AI-assisted coding, testing and documentation across the engineering lifecycle, with guardrails, to raise every team's productivity.
Cost, quality and security governance built in
FinOps
Cloud cost visibility and accountability from the first workload.
FinOpsISO 9001
Certified quality management system.
ISO 27001
Certified information security management.
AWS Advanced Tier
AWS Advanced Tier Services Partner.
Assess → Design → Build → Operate → Transfer or Transform
- 01
Readiness
Business case, location, model and cost.
- 02
Operating model
Org, governance, security and KPIs.
- 03
Setup
Entity or hosted model, workspace, IT and hiring.
- 04
Run
Delivery, HR, compliance and reporting to SLAs.
- 05
Own it or innovate
Take ownership through BOT, or go from legacy GCC to modernization, AI adoption and scaling with AI.
Relevance Lab vs typical GCC enablers vs building a captive center on your own
| Building a captive center on your own | Typical GCC enabler | Relevance Lab | |
|---|---|---|---|
| Core offer | You set up the entity, office, IT, HR and hiring yourself | Desks, payroll, hiring and compliance | All of that, plus engineering, data and AI delivery |
| Time to first team | Months of setup before work starts | Weeks | Weeks, starting in our office |
| Technology depth | Depends on who you can hire | Limited or partner-dependent | In-house cloud, data, AI, automation and QE practices |
| Platforms | Build or buy your own | None | RLCatalyst, ServiceOne, SPECTRA, Research Gateway |
| AI | Your own AI program to build | Add-on, if offered | AI Pods and an AI-driven Software Factory built in |
| Ownership | Yours from day one, with all the setup risk | Usually stays with the enabler | Yours whenever you want it, through BOT |
Trusted by enterprises in regulated industries
Our GCC clients include a global insurance broker, a leading HR and benefits technology provider, a global healthcare and life sciences company, and research universities.
Where we build GCCs: Tier 1 and Tier 2 cities across India
We set up and run GCCs in nine Tier 1 hubs and the fast-growing Tier 2 city of Gandhinagar, so you can balance talent depth, cost and business continuity.
- Tier 1MumbaiIndia's financial capital, with depth in banking and financial services talent.
- Tier 1PuneDeep engineering, product and automotive technology talent.
- Tier 1GurgaonDelhi NCR's corporate hub, with deep technology and business services talent.
- Tier 1NoidaDelhi NCR's large IT and technology services cluster, at competitive cost.
- Tier 1HyderabadOne of India's fastest-growing GCC hubs, with strong engineering and data talent.
- Tier 1ChennaiStrong in SaaS, financial services technology and engineering.
- Tier 1BangaloreIndia's largest technology talent pool and its most established GCC hub.
- Tier 1AhmedabadGujarat's commercial hub, with a growing technology talent base at competitive cost.
- Tier 1KolkataEastern India's largest talent market, with a large graduate pool at lower cost.
- Tier 2GandhinagarHome to GIFT City, India's international financial services center.
Frequently asked questions
Straight answers about GCC Consulting & Advisory. Can't see your question?
Relevance Lab is engineering-led and builds AI-first GCCs. Alongside talent, workspace and compliance, we bring cloud, data, AI, automation and QE practices, our own platforms, and FinOps cost governance from day one.
GCC consulting is advisory work that helps a company decide whether, where and how to build a Global Capability Center, covering the business case, location, engagement model, operating model, cost and roadmap. It covers the Assess and Design stages of our GCC lifecycle.
Look for a GCC service provider that covers the full lifecycle, from GCC advisory and setup to operations and transformation, with engineering and AI depth, its own platforms, ISO 27001 and ISO 9001 certification, and flexible models including BOT. That is how we work at Relevance Lab.
Yes. Relevance Lab is ISO 9001 and ISO 27001 certified, and an AWS Advanced Tier Services Partner.
Yes. Many clients come to us with an existing center that needs specialist depth, optimization or transformation into an AI-first innovation hub.
Content last reviewed: October 2026
See what an engineering-led GCC partner changes
Book a consultation with our GCC team.
Book a GCC consultation
Tell us where you are with your Global Capability Center (planning, launching, running or transforming) and a GCC specialist will come back with next steps.
- A GCC specialist reviews your goals and context.
- We set up a call to talk through location, model, cost and timeline.
- You get a recommended approach and next steps for your GCC.