GCC Learning and Development for Your Teams
Continuous technical, AI and GenAI, soft-skills and language training, mapped to roles and measured against the outcomes your GCC is accountable for.
- ISO 27001 certified
- ISO 9001 certified
- AWS Advanced Tier Partner
Quick answerGCC learning and development is the structured training that keeps the people of a Global Capability Center (GCC), also called a captive center, current and growing: technical skills, AI and GenAI, soft skills and languages, organized into learning paths by role. Good L&D raises productivity, prepares the center for higher-value work and is one of the strongest levers for retention.
We build and run GCCs in the Tier 1 hubs of Mumbai, Pune, Gurgaon, Noida, Hyderabad, Chennai, Bangalore, Ahmedabad and Kolkata, and in the Tier 2 city of Gandhinagar.
Why GCC learning and development matters
Technology changes faster than any hiring plan. A GCC that can't reskill its people will fall behind on AI, cloud and data, and will keep paying a premium to hire skills it could have built.
L&D is also central to retention. People stay where they can grow. Clear learning paths, certifications and visible career progress are among the strongest reasons engineers choose to stay at a GCC.
Relevance Lab designs L&D around roles and outcomes, drawing on our own engineering, cloud and AI practices, so training reflects real delivery work.
GCC learning and development: what's included
Delivered for your GCC or captive center as a managed service.
Technical training
Cloud, data, DevOps, security and engineering practices, delivered by practitioners.
AI & GenAI training
From AI literacy and prompting for everyone to LLM, RAG and agent engineering for builders.
Soft skills & leadership
Communication, stakeholder management and first-time manager programs.
Language training
Business English and client-market languages where needed.
Certifications
Preparation and support for cloud, data and security certifications.
Measured progress
Skills baselines, learning paths and outcome tracking by role.
How it works
- 01
Skills baseline
Map current skills against the roles and work ahead.
- 02
Learning paths
Design tracks and paths by role and level.
- 03
Deliver
Instructor-led, self-paced and hands-on learning.
- 04
Measure
Track completion, certification and impact on delivery.
Get Learning & Development as part of an engagement model
GCC as a Service
A ready-to-run GCC in India: talent, workspace, operations and delivery from one partner.
Explore the model RunManaged GCC
You own the center; we run AI, cloud, DevOps, data and security functions to SLAs.
Explore the model ExpandGCC Scale Up
Expand your GCC with new talent, technology and centers of excellence.
Explore the modelOften combined with
Talent Solutions
Hire the right people faster with AI-assisted recruitment and onboarding built for scale.
Learn moreHR & Operations
Proven HR playbooks across the employee lifecycle, plus day-to-day operations.
Learn moreEmployee Benefits Management
Benchmarked benefits, insurance and leave policies that attract and keep GCC talent.
Learn moreWhere we build GCCs: Tier 1 and Tier 2 cities across India
We set up and run GCCs in nine Tier 1 hubs and the fast-growing Tier 2 city of Gandhinagar, so you can balance talent depth, cost and business continuity.
- Tier 1MumbaiIndia's financial capital, with depth in banking and financial services talent.
- Tier 1PuneDeep engineering, product and automotive technology talent.
- Tier 1GurgaonDelhi NCR's corporate hub, with deep technology and business services talent.
- Tier 1NoidaDelhi NCR's large IT and technology services cluster, at competitive cost.
- Tier 1HyderabadOne of India's fastest-growing GCC hubs, with strong engineering and data talent.
- Tier 1ChennaiStrong in SaaS, financial services technology and engineering.
- Tier 1BangaloreIndia's largest technology talent pool and its most established GCC hub.
- Tier 1AhmedabadGujarat's commercial hub, with a growing technology talent base at competitive cost.
- Tier 1KolkataEastern India's largest talent market, with a large graduate pool at lower cost.
- Tier 2GandhinagarHome to GIFT City, India's international financial services center.
Frequently asked questions
Straight answers about GCC Learning & Development. Can't see your question?
Technical training, AI and GenAI training, soft skills and leadership development, language training and certification support, organized into learning paths by role and measured against outcomes.
Yes. We offer AI literacy and prompting for all staff, and deeper tracks in LLM application development, RAG and AI agents for engineers, drawing on our AI Services practice.
We set a skills baseline, track completion and certifications, and link learning paths to delivery outcomes such as productivity and internal mobility.
Yes. Clear growth paths and visible skills progress are among the strongest reasons people stay at a GCC.
Our learning and development services include technical training for your GCC, upskilling GCC teams in AI, and GenAI training for engineers, plus leadership and language programs. Each track maps to roles and is measured against the outcomes your center is accountable for.
Content last reviewed: October 2026
Keep your GCC's skills ahead of demand
Tell us your priority skills. We'll propose learning paths and a measurement plan.
Talk to a GCC expert
Tell us where you are with your Global Capability Center (planning, launching, running or transforming) and a GCC specialist will come back with next steps.
- A GCC specialist reviews your goals and context.
- We set up a call to talk through location, model, cost and timeline.
- You get a recommended approach and next steps for your GCC.